A very good article by Michael Voges, who heads the Association of Retirement Community Operators – that is, Audley, Extra Care Charitable Trust, Retirement Security Limited, Anchor etc). Mr Voges writes: “The quality of services and staffing has by far the largest impact on whether customers will recommend a scheme to a friend, so services […]
Archives for December 2018
Downsizing pensioners assailed by ‘fleecehold’ charges, reports Daily Mail
Fleecehold charges have been reported in the Daily Mail: Retired engineer Walter Wright and his wife Peggy thought they had found the perfect place to downsize,. The three-bedroom detached home was only a couple of years old and would need less upkeep than their bungalow, which had a very large garden. When they purchased the £269,000 […]